Frequently Asked Questions
How do your sessions work?
Pet Photos Plus offers portrait sessions in your home, at our studios, or on location of your choice. Your portrait session can include just your pets or the entire family. During your portrait session, we capture a variety of images such as your pets individually, with you, posed shots, candid shots, and more.
Whats the difference between the New Hope & Lambertville Studios?
New Hope Studio includes quick, up to 30 minute sessions with use of creative backdrops, props, and lighting. We even celebrate your pets' birthdays with special treats.
Lambertville Studio is a larger facility where we can photograph families with or without their pets. The additional space gives us the ability to photograph classical and fine art portraits. By appointment only.
How do I prepare for my portrait sessions?
We encourage you to have your dog groomed a couple of days or so before your session - even just a good bath and brush out will work! If you have a young, high energy dog we also encourage you to take your dog for a walk an hour or so before you arrive at your session. This way your dog will be somewhat more relaxed during our session.
How can I schedule a photo session?
You can schedule a photo session by sending an email or call to make contact. On the day of your photo session, you will schedule another appointment to return to our office to order your portraits. All photo sessions and ordering sessions are by appointment only.
Do you charge a sitting fee?
We have a fee for every photo experience which includes the photo session, ordering session, and professional retouching. We offer a variety of fees depending on the type of photo experience you are looking for. Your sitting fee is collected at the time you reserve your photo session.
How long is a typical portrait session?
Every portrait session is unique and will vary in length, but plan on being at the shoot for about an hour. We will be photographing for about 20 minutes of that time.
How long is a typical ordering session?
Allow at least an hour to view your portrait options and make purchasing decisions. All decision-makers should be present when selecting portrait sizes and artistic finishes.
After ordering, how long before I receive my portraits?
Allow 2 - 4 weeks for portraits, and any personalized products.
Can I order additional or custom photo products after my ordering session?
Yes! Your images will be saved on file for 6 months from the date of your portrait session, and any portraits or custom photo products can be ordered from us during that time. Many clients schedule their portrait session in the spring or summer months and use those images to order their holiday cards in the winter months. We make gift giving easy for friends and family for the entire year.
What if my pet won't sit still for portraits?
We get this question ALL the time! So let us put your mind at ease. We see all the different personalities of pets, just name it! We even photograph a lot of pets who are blind or deaf. We take a different approach to photographing each pet because all pets are different! A squeaky noise might work great to get one dog to sit nicely and tilt her head, while the same noise might cause another dog to become crazy and obsessed. Our photos have the patience to outlast any personality that may seem impossible to photograph. We promise not to let you leave the session until we capture the best portraits possible. If you are not happy, we will reshoot your session free of charge or refund your fee. We stand behind our services and products 100%
Do you offer consultations?
Absolutely! If you would like a complimentary consultation to help you prepare for your portrait session, just send us an email. A consultation prior to your portrait session is a great time for us to meet in person and talk about clothing, backgrounds, and what to expect the day of your portrait session.
What should I wear?
If you are joining your pet(s) in the portrait, these are suggestions for what you wear:
- Solid color tops. Busy patterns take attention away from your pet(s).
- Wear a color that contrasts with the coloring of your pet(s) so they don't blend into your clothing.
- Long sleeve or 3/4 length sleeves work best when creating classic portraiture.
- Families should wear colors in the same color harmony. Different shades of the same color are great, but avoid clothing with high contrast tones such as one person in a black top and one person in a white top.
How should I prepare my pet/s for a shoot?
Great question. In general it's a STRONGLY ENCOURAGED idea to make sure they get plenty of exercise before the shoot so they are more relaxed than usual. Take them for a run or to the dog park. If you have a cat, this is obviously not as critical. If it's important to you, please make sure they are washed and groomed.
Is there a fee for travel?
If the destination is within 20 miles of New Hope, there is no fee. If your shoot is more than 40 miles round trip, we charge between $25 and $50 depending on the total mileage. If you are outside of PA-NJ we will try to accommodate you!